HOSPITALITY

Hospitality

Hotels, Restaurants & Resorts

AI revenue management, dynamic pricing, and guest intelligence that lift occupancy, maximise RevPAR, and surface service insights in real time.

OUTCOMES
+24%Occupancy uplift
4.8Avg review score
-38hStaff hours / week
CAPABILITIES

Built to run the real work.

Every module in the Spot suite tuned to the specifics of hospitality. No plugin zoo. No configuration cliff.

Reservations across hotel, restaurant, activities
Channel manager: Booking, Airbnb, Expedia
Front desk, housekeeping and PMS in one
Guest CRM with stay history and preferences
Split billing, deposits and refunds
Occupancy, ADR and RevPAR reporting
BUILT FOR
Hotels
Resorts
Restaurants
GUEST INTELLIGENCE

Real-Time Review Sentiment AI

Every guest review across all OTA channels and direct sources is automatically scored, themed, and surfaced to the relevant department head — no manual reading.

"Outstanding service and breakfast spread. Room was spotless."
Service + F&BPositive
96%
"Check-in was slow. Staff were helpful once we got to the desk."
Front DeskMixed
58%
"WiFi barely worked in my room. Disappointing for business travel."
ConnectivityNegative
18%
Positive avg: 84%Mixed avg: 51%Negative avg: 21%
Last 30 days • 412 reviews analysed
HOW IT WORKS

From booking to five-star review

01

Book

Direct bookings and OTA sync land in one calendar.

02

Check-in

Contactless arrival, room assignment, key issued.

03

Serve

F&B, housekeeping and requests coordinated in real time.

04

Review

Post-stay surveys and reputation prompts on autopilot.

TRUSTED BY OPERATORS

What teams say after ninety days.

4.9 / 5 AVERAGE

Spot handled our hospitality operations without a single training week – the team just moved in.

Amara Okafor

Head of Operations, Meridian Group

The reporting alone earned it a permanent spot. Every question I asked had an answer already waiting.

David I.

Finance Director

We stopped babysitting the software. It quietly did the work while we did ours..

Ngozi E.

Managing Partner

See Spot for Hospitality in action

30-minute walkthrough with a product specialist. No slides — just your workflow.

BOOK A DEMO
EXPLORE THE SUITE
PROPERTY

Real Estate

Property & construction

CARE

Healthcare

Clinics, Hospitals & Care

LEARN

Education

Schools & Institutions

FLEET

Transportation & Logistics

Fleet & Delivery